cajee Terms & Conditions

In these Terms & Conditions, the following definitions apply throughout unless the context requires otherwise:

• "cajee" / "we" / "us" / "the Platform" refers to cajee.io and its operating entity, including all services, products, and content offered via the cajee website.
• "Player" / "you" / "your" refers to any individual who has registered a cajee account or who accesses any part of the cajee platform.
• "cajee Account" refers to the registered user account created by a player following successful completion of the cajee registration process.
• "Services" refers collectively to sports betting, casino games, live casino, slots, and any other products made available through the cajee platform.
• "Funds" refers to any real-money balance or bonus balance held within a cajee account.
• "BDT" / "Taka" / "৳" refers to Bangladeshi Taka, the sole currency in which cajee accounts are denominated.
• "Approved Payment Methods" refers to the payment channels accepted by cajee for deposits and withdrawals, currently including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank.

By accessing the cajee platform, creating a cajee account, or making use of any cajee service, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with the cajee Privacy Policy and Responsible Gaming Policy, each of which is incorporated by reference into these terms.

If you do not agree with any part of these Terms & Conditions, you must cease using the cajee platform immediately and must not attempt to register a cajee account.

To open and maintain a cajee account, you must satisfy all of the following eligibility criteria at all times:

• You must be a natural person aged 21 years or older. cajee does not permit access to any player under the age of 21. Age verification may be required at any stage of the account lifecycle.
• You must be physically located in Bangladesh at the time of registration and during continued use of the cajee platform.
• You must not be registered on any self-exclusion list, whether maintained by cajee or by another gaming operator or organisation.
• You must be acting on your own behalf and for your own account. Third-party account operation, whether paid or unpaid, is strictly prohibited.
• You must not have previously had a cajee account closed or suspended due to a breach of these Terms & Conditions.
• You must have the legal capacity to enter into a binding contract under the laws applicable to you.

Each player is permitted to hold only one cajee account. Duplicate accounts — whether registered under the same identity, the same device, the same payment method, or the same household — are prohibited. cajee reserves the right to merge or close duplicate accounts and to withhold any funds held in such accounts pending investigation.

During the registration process, you are required to provide accurate, complete, and current information. You must promptly update your cajee account details if any information changes. cajee accepts no liability for losses arising from inaccurate account information provided by the player.

cajee may, at its sole discretion, require you to submit identity verification documents — including but not limited to a national identity card, passport, or utility bill — before processing your first withdrawal or at any other point during the account lifecycle. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension.

• You are solely responsible for maintaining the confidentiality of your cajee login credentials. You must not share your username or password with any third party.
• Any activity conducted from your cajee account is your responsibility, whether or not you authorised that activity.
• If you suspect that your cajee account has been accessed without your authorisation, you must notify cajee support at [email protected] immediately.

All cajee account transactions — deposits and withdrawals — are denominated exclusively in Bangladeshi Taka (BDT). cajee does not accept deposits in foreign currencies and does not charge currency conversion fees.

Deposits. The minimum deposit amount is ৳200. Deposits via bKash, Nagad, and Rocket are processed in real time under normal operating conditions. Deposits via bank transfer channels (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank) may take up to one business day to reflect in your cajee account. cajee reserves the right to refuse deposits that cannot be verified as originating from an Approved Payment Method registered in the player's own name.

Withdrawals. Withdrawal requests are subject to successful completion of identity verification. cajee aims to process all approved withdrawal requests within 24 hours on Bangladesh Standard Time (BST, UTC+6). Withdrawal funds will be returned to the same payment method used for the corresponding deposit wherever operationally possible. cajee reserves the right to request supporting documentation before processing any withdrawal.

• cajee reserves the right to delay or decline withdrawals where there is a reasonable suspicion of fraud, money laundering, or breach of these Terms & Conditions.
• Players must not use the cajee platform as a payment processing facility. Depositing and withdrawing funds without engaging in genuine gameplay is prohibited and may be treated as a suspicious transaction.
• Any applicable transaction fees charged by the payment provider are the responsibility of the player, not cajee, unless otherwise stated in writing.

cajee may offer bonuses, free spins, cashback, reload offers, and other promotions to eligible players from time to time. All cajee bonuses are subject to specific terms that will be communicated at the time of each offer, including but not limited to: wagering requirements, minimum odds restrictions, game eligibility, time validity, and maximum withdrawal limits on bonus-derived winnings.

In the event of any conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion's terms shall take precedence for the duration of that promotion only.

• Bonus funds are credited to your cajee account separately from real-money funds. Bonus funds must be wagered in accordance with the applicable wagering requirement before any resulting balance can be withdrawn.
• cajee reserves the right to withdraw, amend, or cancel any bonus or promotional offer at any time without prior notice, subject to any statutory obligations.
• Attempting to abuse cajee bonuses — including through multi-accounting, coordinated play, or exploitation of technical errors — will result in bonus forfeiture and may lead to account suspension.
• Bonuses are available to eligible players in Bangladesh only and may not be available during all promotional periods. cajee does not guarantee the availability of any particular bonus at any given time.

All bets and wagers placed on the cajee platform are subject to the specific rules applicable to the relevant sport, event, or casino game. Sport-specific rules — including settlement rules for cricket (BPL, IPL, T20 World Cup, and other tournaments), racing, water polo, and football — are published within the relevant cajee betting section and are updated periodically.

Casino game rules — including rules for slots, live roulette, live blackjack, Andar Bahar, Teen Patti, and all other cajee casino games — are displayed within each individual game's interface and are governed by the rules of the relevant game provider (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, or other applicable studio).

• All bets are final once accepted by the cajee platform. cajee does not accept cancellation requests for bets already placed, except where permitted under sport-specific rules.
• cajee reserves the right to void any bet or wager placed on an event affected by manifest error, technical failure, or event cancellation.
• Maximum bet and stake limits apply per event, per market, and per game. cajee reserves the right to adjust these limits at any time without prior notice.
• cajee does not guarantee the continuous availability of any particular game or betting market. Technical maintenance windows may temporarily affect access to specific products.

The following conduct is strictly prohibited on the cajee platform. Breach of any prohibition listed below may result in immediate account suspension, forfeiture of account funds, and reporting to relevant authorities where legally required:

• Opening, operating, or benefiting from more than one cajee account, whether directly or through a third party.
• Providing false, misleading, or incomplete information during registration or at any subsequent point requested by cajee.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with cajee games or betting markets.
• Exploiting technical errors, software glitches, or pricing anomalies on the cajee platform, whether deliberately or repeatedly.
• Colluding with other players or third parties to gain an unfair advantage in any cajee casino game or sports betting market.
• Engaging in or facilitating any form of money laundering, fraud, or suspicious financial activity through the cajee platform.
• Allowing any person under the age of 21 to access or use your cajee account.
• Engaging in offensive, abusive, or harassing conduct directed at cajee staff, support personnel, or other platform users.

All content available on the cajee platform — including but not limited to the cajee brand name, logo, website design, graphics, software, text, data, game content, and promotional materials — is the intellectual property of cajee or its licensed content providers and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the cajee platform solely for your personal, non-commercial entertainment purposes. You must not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any cajee intellectual property without express written permission from cajee.

cajee collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at cajee.io/privacy-policy and is incorporated by reference into these Terms & Conditions. By registering a cajee account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

cajee implements industry-standard 256-bit SSL encryption on all cajee login sessions and financial transactions. cajee does not sell, rent, or share your personal data with unauthorised third parties. Data may be shared with approved payment processors, identity verification providers, and fraud prevention services where necessary to operate the cajee platform.

• You have the right to request access to the personal data held about you by cajee by contacting [email protected].
• You have the right to request correction of inaccurate personal data held in your cajee account.
• Data retention periods and the full scope of your privacy rights are set out in the cajee Privacy Policy.

cajee is committed to promoting responsible gaming for all players in Bangladesh. cajee provides the following responsible gaming tools, all of which are accessible from within your cajee account dashboard following cajee login:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending on cajee.
• Session Time Limits: Set a maximum session duration to manage the amount of time you spend on cajee in a single sitting.
• Reality Checks: Enable periodic on-screen reminders showing your session duration and net gaming activity.
• Self-Exclusion: Request a temporary or permanent self-exclusion from cajee. Self-exclusion periods cannot be reversed before expiry. Permanently self-excluded players will not have their accounts reinstated.

cajee enforces a strict 21+ age policy. Players who believe they may have a gambling problem are encouraged to contact cajee support at [email protected] or to visit the cajee Responsible Gaming page at cajee.io/responsible-gaming for further guidance and resources.

cajee reserves the right to suspend, restrict, or permanently close any cajee account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to provide satisfactory identity verification documents within a reasonable timeframe.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Identification of duplicate or fraudulently registered accounts.
• A court order, regulatory direction, or other legally binding instruction requiring account restriction or closure.

You may close your cajee account at any time by contacting cajee support at [email protected]. Upon account closure, any remaining real-money balance will be returned to your last used Approved Payment Method, subject to completion of any pending verification requirements. Bonus balances will be forfeited upon account closure.

To the fullest extent permitted by applicable law, cajee's total liability to you in connection with your use of the cajee platform — whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount of real-money funds deposited by you into your cajee account in the 30 days immediately preceding the relevant claim.

cajee shall not be liable for any indirect, consequential, special, incidental, or punitive loss or damage arising out of or in connection with your use of the cajee platform, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, even if cajee has been advised of the possibility of such losses.

cajee does not guarantee uninterrupted, error-free, or virus-free access to the cajee platform. cajee accepts no liability for losses arising from platform downtime, technical errors, or telecommunications failures outside cajee's reasonable control.

cajee reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, cajee will endeavour to provide reasonable prior notice to registered players via the email address associated with their cajee account or via a prominent notice on the cajee platform. Non-material changes may take effect without prior notice.

Continued use of the cajee platform following the publication of updated Terms & Conditions constitutes your acceptance of the revised terms. The date on which these Terms & Conditions were last updated is displayed at the top of this page. It is your responsibility to review this page periodically to ensure you remain aware of the current terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — whether contractual or non-contractual in nature — shall be interpreted in accordance with principles of fair and reasonable commercial practice consistent with the operation of an online gaming platform serving Bangladesh players.

cajee is committed to resolving any player disputes fairly and transparently. If you have a complaint or dispute relating to your cajee account, a transaction, or a game outcome, you should first contact cajee support at [email protected] with full details of your complaint. cajee aims to acknowledge all complaints within 48 hours on Bangladesh Standard Time and to provide a substantive response within seven business days.

For any questions, concerns, or requests relating to these Terms & Conditions, your cajee account, or any cajee service, please contact the cajee support team using the details below. All correspondence must be in English.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: cajee aims to respond to all support enquiries within a few hours of receipt
• Platform: cajee.io